OPERATIONS

À La Carte Operational Services

  • Man anlyzing warehouse

    Process Optimization

    To enhance operational efficiency, we will:

    Analyze Current Workflows: Conduct comprehensive assessments of your existing processes to identify inefficiencies and bottlenecks. This includes management review & budgets.

    Implement Upgrades: Introduce methodologies to streamline operations, from logistics like fulfillment at our Los Angeles based HQ, to inventory management in our GOH facility (garment on hanger).

    Facilitate Management: Guide your team to ensuring smooth adoption and minimal disruption.​

  • woman unsure of what to do with all her clothes

    Warehousing and Fulfillment

    To optimize your warehousing and fulfillment operations, we will:

    Assess Current Warehouse Needs: Evaluate your existing warehouse setup to identify opportunities for improved efficiency or transition to our in-house fulfillment center. Equipped with Garment-On-Hanger Storage.

    Implement Fulfillment Solutions: Introduce technology solutions to streamline order processing and reduce errors. If needed, bring fulfillment to our Los Angeles warehouse and fulfillment center.

    Evaluate & Analyze Fulfillment: Ensure your current shipping and logistics programs (incl. ship insurance) is cost effective.

    Enhance Inventory Accuracy: Develop systems to maintain precise inventory records, minimizing stock discrepancies.

  • GOH system

    Inventory Management & Storage with GOH Systems

    To efficiently manage your fashion inventory, we will:

    Garment On Hanger Systems: We offer GOH) systems to ensure efficient storage and retrieval of apparel items that need to be stored on hanger systems.

    Implement Inventory Tracking: Utilize specialized software to monitor inventory levels in real-time, reducing overstock.​ Balance supply with demand and reduce carrying costs and discounts.​

    Maintain Garment Quality: Ensure storage conditions preserve the quality and appearance of garments.

  • customer service specialist

    Customer Service Strategies

    To enhance customer satisfaction and loyalty, we will:

    Improve Customer Service Protocols Or Take It Over: Design tailored customer service strategies that align with your brand's values and exceed expectations. Implementing our In-House Customer Service Team as needed

    Implement Training Programs: Equip your in-house customer service teams with the skills and knowledge to deliver exceptional support.​

    Monitor Performance Metrics: Establish key performance indicators (KPIs) to assess and improve customer service effectiveness.

    Enhance Market Positioning: Analyze costs, discounts, returns, & exchanges to improve profitability and drive additional revenue.

  • Freight yard and shipping area

    Supply Chain Management

    To ensure a seamless flow of goods and materials, we will:

    Evaluate Suppliers and Vendors: Assess current partnerships to ensure they meet quality standards and business objectives.​

    Leverage International Teams: Coordinate with our established teams in Korea, China, the USA, and other countries to synchronize supply chain activities, ensuring seamless operations across borders.​

    Enhance Logistics Coordination: Streamline transportation and distribution processes to ensure timely and cost-effective delivery of products utilizing our internal freight and logistics capabilities.

    Navigate Tariffs and Duties: Utilize our in-depth knowledge of international trade policies, including tariffs and duties, to minimize costs and compliance risks, ensuring that your products move efficiently through customs.

  • Computer monitor image

    Performance Metrics, Reporting, & Tech

    To monitor and enhance operational performance, we will:

    Define Key Performance Indicators (KPIs): Establish measurable metrics that align with your business goals to track operational success.​

    Develop Reporting Systems: Create dashboards and regular reports that provide real-time insights into operational performance.​

    Assess Technological Needs: Evaluate your current technology stack to identify gaps and opportunities for improvement.​

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