
OPERATIONS
À La Carte Operational Services
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Process Optimization
To enhance operational efficiency, we will:
Analyze Current Workflows: Conduct comprehensive assessments of your existing processes to identify inefficiencies and bottlenecks. This includes management review & budgets.
Implement Upgrades: Introduce methodologies to streamline operations, from logistics like fulfillment at our Los Angeles based HQ, to inventory management in our GOH facility (garment on hanger).
Facilitate Management: Guide your team to ensuring smooth adoption and minimal disruption.
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Warehousing and Fulfillment
To optimize your warehousing and fulfillment operations, we will:
Assess Current Warehouse Needs: Evaluate your existing warehouse setup to identify opportunities for improved efficiency or transition to our in-house fulfillment center. Equipped with Garment-On-Hanger Storage.
Implement Fulfillment Solutions: Introduce technology solutions to streamline order processing and reduce errors. If needed, bring fulfillment to our Los Angeles warehouse and fulfillment center.
Evaluate & Analyze Fulfillment: Ensure your current shipping and logistics programs (incl. ship insurance) is cost effective.
Enhance Inventory Accuracy: Develop systems to maintain precise inventory records, minimizing stock discrepancies.
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Inventory Management & Storage with GOH Systems
To efficiently manage your fashion inventory, we will:
Garment On Hanger Systems: We offer GOH) systems to ensure efficient storage and retrieval of apparel items that need to be stored on hanger systems.
Implement Inventory Tracking: Utilize specialized software to monitor inventory levels in real-time, reducing overstock. Balance supply with demand and reduce carrying costs and discounts.
Maintain Garment Quality: Ensure storage conditions preserve the quality and appearance of garments.
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Customer Service Strategies
To enhance customer satisfaction and loyalty, we will:
Improve Customer Service Protocols Or Take It Over: Design tailored customer service strategies that align with your brand's values and exceed expectations. Implementing our In-House Customer Service Team as needed
Implement Training Programs: Equip your in-house customer service teams with the skills and knowledge to deliver exceptional support.
Monitor Performance Metrics: Establish key performance indicators (KPIs) to assess and improve customer service effectiveness.
Enhance Market Positioning: Analyze costs, discounts, returns, & exchanges to improve profitability and drive additional revenue.
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Supply Chain Management
To ensure a seamless flow of goods and materials, we will:
Evaluate Suppliers and Vendors: Assess current partnerships to ensure they meet quality standards and business objectives.
Leverage International Teams: Coordinate with our established teams in Korea, China, the USA, and other countries to synchronize supply chain activities, ensuring seamless operations across borders.
Enhance Logistics Coordination: Streamline transportation and distribution processes to ensure timely and cost-effective delivery of products utilizing our internal freight and logistics capabilities.
Navigate Tariffs and Duties: Utilize our in-depth knowledge of international trade policies, including tariffs and duties, to minimize costs and compliance risks, ensuring that your products move efficiently through customs.
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Performance Metrics, Reporting, & Tech
To monitor and enhance operational performance, we will:
Define Key Performance Indicators (KPIs): Establish measurable metrics that align with your business goals to track operational success.
Develop Reporting Systems: Create dashboards and regular reports that provide real-time insights into operational performance.
Assess Technological Needs: Evaluate your current technology stack to identify gaps and opportunities for improvement.